If you are a business owner, you must know what a busy workday will look like. To ensure that your team can achieve the goals (KPI) as planned. Constantly check the real-time status of your marketing campaign which is published on social media platforms, or you don’t know which marketing campaign is the most effective? The goal of marketing automation is to perform marketing campaigns, without manual operation by the marketer but by using automated monitoring by tools.
Social Media Listening tool lets you monitor, research and analyzes content across the entire social platforms as well as social media, KOL, forum, blog, a telegram from real-time and historical data. It also helps marketers and PR to monitor and detect potential crises and respond immediately. Using a chatbot can ensure 24/7 customer service without losing customers. The basic instant answer function of the chatbot can improve customer experience and improve brand favorability. To learn more, please check out our product platform: https://sodainsight.com/