If you are a business owner, you must know what a busy workday will look like. To ensure that your team can achieves the goals (KPI) as planned. Constantly check the real-time status of your marketing campaign which published on social media platforms, or you don’t know which marketing campaign is the most effective? The goal of marketing automated is to perform marketing campaigns, without manual operation by marketer but by using automated monitoring by tools.
Social Media Listening tool lets you monitor, research and analyze content across the entire social platforms as well as social media, KOL, forum, blog, telegram from real time and historical data. It also helps marketer and PR to monitor and detect potential crisis and response immediately. Using chatbot can ensure 24/7 customer service without losing customers. The basic instant answer function of chatbot can improve customer experience and improve brand favorability.